Katalytik Privacy Policy (2026 Update)

Last updated: April 2026

Katalytik Ltd (“we”, “our”, “us”) is committed to treating your personal data with respect, integrity, and transparency.

This Privacy Policy explains how we collect, use, store and protect your personal information, and sets out your rights under the UK General Data Protection Regulation (UK GDPR). We will never sell or rent your personal data, and we only share information with trusted partners when it is necessary to deliver our services or where required by law.

1. Who We Are

Katalytik Ltd
Company No. 5277291
20 Island View Avenue
Christchurch
BH23 4DS
ICO Registration: Z3073560
Email: info@katalytik.co.uk

2. Why We Process Personal Data

We process personal information in order to:

deliver training, workshops, consultancy and events;
manage bookings, client relationships and project participation;
send newsletters or updates (with consent);
evaluate and improve our services;
fulfil legal and financial requirements;
respond to enquiries and provide support.

Our lawful bases include: contract, legitimate interests, consent, legal obligation, and (in rare cases) vital interests.

3. What Personal Information We Collect

We may collect the following types of data, depending on your interaction with us:

name and job title
email address and telephone number
organisation and work address
booking and attendance information
survey and evaluation responses
accessibility requirements (with consent)
payment or invoicing information
coaching or consultancy notes (stored securely)

We collect information when you book an event, subscribe to newsletters, complete a form, participate in a project, or contact us directly.

4. Where Your Data Is Stored

Your data may be stored within secure, GDPR-compliant platforms, including:

Microsoft Office 365 (email, documents, CRM)
KEAP/Thryv (newsletters)
Eventbrite (event registration)
SurveyMonkey or Microsoft Forms (evaluations)
FreeAgent (accounting and invoicing)

5. International Data Transfers

Some service providers may store data outside the UK or EU. Where this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place. If equivalent protection cannot be guaranteed, data will be anonymised before transfer.

6. How We Protect Your Data

We use a range of technical and organisational measures, including:

encrypted cloud storage and secure servers;
multi‑factor authentication;
access controls and role‑based permissions;
confidentiality agreements with subcontractors;
regular data reviews and audits.

7. How Long We Keep Your Data

Workshops and events: up to 3 years
Consultancy or coaching notes: up to 5 years
Financial records: 7 years (legal requirement)
Mailing list data: until you unsubscribe
Project data: according to contractual requirements

8. Your Rights

You have the right to:

Access – request the data we hold about you
Rectification – correct inaccurate or incomplete data
Erasure – ask for your data to be deleted
Restrict or object – limit or stop certain types of processing
Data portability – request your data in a transferable format
Withdraw consent at any time for optional processing

To exercise your rights, contact us at
info@katalytik.co.uk.

If you are unhappy with how your data has been handled, you may lodge a complaint with the Information Commissioner’s Office (ICO).

9. Sharing Your Information

We only share personal data when necessary, such as with subcontractors involved in delivering our services, trusted data processors, or where required by law. We never share data for commercial gain.

10. Use of Artificial Intelligence

We may use AI tools to assist with administrative tasks, drafting, summarising and improving accessibility. All AI‑assisted content is reviewed by a human. We do not use AI to make automated decisions about individuals or to profile users.

11. Updates to This Policy

We review this policy regularly, and updates will be posted on this webpage. The date at the top reflects the most recent version.

Privacy policy